Shop Policies

Welcome!

Welcome to our shop, and thank you for taking the time to read our shop policies. If you have any questions regarding any of the following information, please contact us directly and we will clarify anything that may be unclear.

We think that customer service for any company – large or small – is critically important. If there is any aspect of your doing business with us that you think can be improved, please let us know. We value your opinion and want to make your shopping experience a positive one đŸ™‚

Currency

All prices are listed in US dollars.

Shipping Information

Shipping costs are automatically calculated based on current USPS rates, and a nominal handling fee added to cover packaging and overhead costs.

For details on shipping methods and delivery estimates used in calculating shipping costs, please refer to our shipping information.

Refund, Returns & Exchanges

Please refer to our refund policy for details on returns, refunds and exchanges.

Privacy Policy

Personal information collected when placing an order is automatically added to our email VIP Program, which provides exclusive offers to subscribed members, information on current promotions, and notifications of new tutorials and inspirational content on our blog.  If you wish NOT to receive this information, you can unsubscribe from the program at any time via a link in every email you may receive or by clicking HERE.

For additional information regarding the use of personal information collected via this website, please refer to our privacy policy.

Extra Information

All orders that are not paid within 24 hours of being placed are subject to cancellation.

If you have any problems with a transaction, please contact us before leaving a negative review. We really want to make your shopping experience at ButterBeeScraps’ Artistic Treasures a very positive one.